1. Who We Are

ElPartsBay is an Irish-based business selling used TV and electronics parts, offering repair and recycling services. Our website is elpartsbay.com, located at Laytown, Co. Meath, Ireland (Eircode: A92 EEX8). For privacy enquiries: info@elpartsbay.com

2. What Data We Collect

We may collect the following personal data:

Name and surname
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely via third-party providers)
IP address and browser/device data (via cookies and analytics)
Order history and communication records

3. How We Use Your Data

We use your personal data to:

Process and fulfil orders
Communicate about your order or enquiry
Improve our website and services (analytics)
Comply with legal obligations
Send marketing communications (only with your consent)

4. Legal Basis (GDPR)

We process your data based on: (a) contract performance (processing your order), (b) legal obligations (tax, accounting), (c) legitimate interests (fraud prevention, website security), and (d) your consent (cookies, marketing emails).

5. Cookies

Our website uses cookies to improve your experience and to analyse website traffic. You can manage your cookie preferences via the cookie consent banner on our website. For full details, please see our Cookie Policy.

6. Third Parties

We may share your data with trusted third parties, including:

Payment processors (e.g. PayPal, Stripe)
Shipping carriers (e.g. An Post, DHL)
eBay (for orders placed via eBay platform)
Google Analytics (anonymised website usage data)
SiteGround (web hosting provider)

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Financial records are retained for 6 years as required by Irish law.

8. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data (‘right to be forgotten’)
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at: info@elpartsbay.com

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC): www.dataprotection.ie

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

Contact

ElPartsBay, Laytown, Co. Meath, Ireland, A92 EEX8

Email: info@elpartsbay.com

Website: elpartsbay.com